After-sales service and spare parts

After-sales Service and spare parts

Long live your heating system!

Grafik Schulungen & Personaldienstleistung

HEADLINE

Even if your system is getting old at some point, we will provide you with all the spare parts for a long life.

Although we do not compromise on quality and reliability - the first thermal oil heater we manufactured in 1998 is still in operation at the same location today - the wear and tear of components that are subject to high thermal and mechanical loads is inevitable.

We offer you spare parts for all systems we supply over their entire service life. We also use our drawings and parts lists to manufacture the components required for replacement, such as complete heating surface systems.

Based on your technical documentation and the item numbers stored there, we can still identify every component we have supplied, even after many years.

If you do not take any risks when purchasing spare parts, you can buy from us as the manufacturer of your system. By the way: You can also get spare parts for your system from us, even if it is not "Made by CAW".

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Supervision of installation

Supervision of installation

Experienced specialists for coordination and management on the spot

Grafik Montage-Überwachung

TITEL-Headline

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Regardless of their size or performance, only a perfectly manufactured and installed system meets our customers' justifiably high expectations of sustained reliability and availability.

Industrial installations are usually carried out by specialized third-party companies on behalf of the customer.

Our assembly managers are on site right from the start, documenting and coordinating the receipt of goods, the proper storage and installation, and routinely and systematically managing the qualified assembly of the complete plant.

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Planning service

Planning service

We accompany you from the beginning

Grafik Planungsdienstleistung

TITEL-Headline

Reliable and sustainable system concepts require, in addition to high-quality system components, above all comprehensive and careful design and planning.

We accompany our customers throughout the entire project course:

From initial ideas, feasibility studies, drafts and economic considerations through the complete process and systems design to delivery of turnkey installations.

At the same time, we assist in obtaining permits for the construction and operation of the plants.

Furthermore, we are partners for the comprehensive initial instructions and recurring operator trainings, we help planning preventive maintenance, plant inspections, regular maintenance, process optimization and we deliver spare parts on time and demand - of course, also for systems that were not originally supplied by us.

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Commissioning

Commissioning

You receive turnkey plants

Grafik Inbetriebnahme

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After completion of the assembly, the initial commissioning is carried out on the basis of comprehensive test protocols with the simultaneous optimization and documentation of all functions and operating parameters by our process engineers and control specialists.

Depending on the output, type and design of the plant, this can take from a few days to several weeks.

Only when all these activities have been completed is our work on site done and the plant officially handed over to the customer.

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